AXI Case Study :: essays research papers

Income Disparities of women in the Workplace The existence of male-female income and gender discrimination in the workplace has been noted in countless countries. Over the past few decades, laws barring discrimination in education and employment have helped give workingwomen many opportunities that our mothers never had. Because of these opportunities, women began working in many different fields, each requiring different skills and experience with different pay wages. Although these opportunities has opened many doors for working women all over the world, the doors for pay discrimination still remains tightly shut for women in the workplace. While significant progress has been attained in furthering gender discrimination between men and women in the workplace, countries such as the United Stated and Japan still seems to be reluctant, to grant true income equality in towards women compared to their male counterparts. Thirty years ago women earned just over half the pay of their male counterparts. This was supposed to be resolved with the passage of the federal Equal Pay Act of 1963. Under this act, employers must pay women the same as men for work that is "substantially equal." Additionally, Title VII of the Civil Rights Act of 1964, which covers employers with 15 or more workers, prohibits pay differences based on gender and bars discrimination against women in hiring, promotion, training, discipline and other job aspects . Despite the existence of such laws, unfortunately workingwomen continue to earn less than men. It's extremely obvious that women have come a long way in the labor force ever since the 19th century. At present time, women account for nearly half the nation's workforce, but due to pay discrimination there has been a wage gap that does not seem to close between men and women. For instance, the typical workingwomen in Japan earns 63 percent of the average man’s pay . While in the United States, the average American woman earns about 74 cents for every dollar the average man earns . In comparing these figures, Japanese women are at even more of a disadvantage in the workplace than their peers in the United States. As stated above, laws have been in placed for years that strictly prohibit any type of discrimination in the workplace. So why does the wage disparity persist? In Japan, it is because of traditional expectations that women marry young and devote themselves to child rearing. This factor is always usually the case with Japanese women, however number of women who continue careers after marriage is growing, but companies have been slow to accommodate their needs for child care or maternity leave .

Putting A Price On Life Essays -- essays research papers

Putting A Price On Life (The Health Care Crises) Putting A Price On Life Lately, there has been quite a debate over health care and who should pay for it. Some say that the general public should pay for it. Others say it should be shared between employer & employee. And still others say it should be socialized. Of these three, socialized medicine seems to be the most controversial if not the most misunderstood. Let's look at the dictionary definition of socialized medicine. According to Funk & Wagnall; socialized medicine is "A system proposing to supply the public with medical care at nominal cost, by regulating services and fees, by government subsidies to physicians, etc". The common misperception is that health care will become substandard. If that is true; then mans humanity to man is determined by the almighty dollar. Doctors have taken the Hippocratic Oath to treat their patients equally and ethically. Most people fear that they will be forced into long lines or on waiting lists for medical attention. But that cannot be proven. Besides; most people now have to make appointments to see a doctor, and are accepted on a priority basis in hospitals. There is also the fear that doctors in the U.S. will leave to practice medicine in other countries. If so; they will have a difficult time as most of the industrialized nations have systems of socialized medicine including Canada. And let's be honest; how many of us are go... Putting A Price On Life Essays -- essays research papers Putting A Price On Life (The Health Care Crises) Putting A Price On Life Lately, there has been quite a debate over health care and who should pay for it. Some say that the general public should pay for it. Others say it should be shared between employer & employee. And still others say it should be socialized. Of these three, socialized medicine seems to be the most controversial if not the most misunderstood. Let's look at the dictionary definition of socialized medicine. According to Funk & Wagnall; socialized medicine is "A system proposing to supply the public with medical care at nominal cost, by regulating services and fees, by government subsidies to physicians, etc". The common misperception is that health care will become substandard. If that is true; then mans humanity to man is determined by the almighty dollar. Doctors have taken the Hippocratic Oath to treat their patients equally and ethically. Most people fear that they will be forced into long lines or on waiting lists for medical attention. But that cannot be proven. Besides; most people now have to make appointments to see a doctor, and are accepted on a priority basis in hospitals. There is also the fear that doctors in the U.S. will leave to practice medicine in other countries. If so; they will have a difficult time as most of the industrialized nations have systems of socialized medicine including Canada. And let's be honest; how many of us are go...

Nutrition Essay -- Health Nutrition Pyramid Diet

Nutrition is an important issue in my life for many reasons. The most important being my major, dental hygiene. I’ve taken a couple nutrition courses already. I also simply care for the fact that what we eat is associated with our health and how long we may live. Before I went to the website I didn’t expect to see many healthy benefits to eating McDonalds so I guess I was prepared. It said that McDonald’s food is linked to serious diseases because of the high fat and low fiber content. I know from my nutrition classes in the past that a low fiber diet is linked obesity, diabetes, arteriosclerosis, colon cancer, and many more things. I find it amusing that they can say that their food can be a valuable part of a balanced diet. I don’t think that they should be allowed to promote that in any way.   Ã‚  Ã‚  Ã‚  Ã‚  On the website I found a part on evidence talking about how McDonald’s is not being truthful to it’s customers. They lied about what goes into their Chicken McNuggets. They claimed that it was just chicken breast and thigh meat but it is actually chicken meat mixed with chicken skin and cooked in high-beef lard, which is absorbed into it. They also lied about being the first fast food chain to voluntarily give out the ingredients in their food. They didn’t do it voluntarily they were made to but not without a fight of course. So the question is why is McDonald’s trying to deceive their customers? I went to McDonald’s healthy eating policy on the website... Nutrition Essay -- Health Nutrition Pyramid Diet Nutrition is an important issue in my life for many reasons. The most important being my major, dental hygiene. I’ve taken a couple nutrition courses already. I also simply care for the fact that what we eat is associated with our health and how long we may live. Before I went to the website I didn’t expect to see many healthy benefits to eating McDonalds so I guess I was prepared. It said that McDonald’s food is linked to serious diseases because of the high fat and low fiber content. I know from my nutrition classes in the past that a low fiber diet is linked obesity, diabetes, arteriosclerosis, colon cancer, and many more things. I find it amusing that they can say that their food can be a valuable part of a balanced diet. I don’t think that they should be allowed to promote that in any way.   Ã‚  Ã‚  Ã‚  Ã‚  On the website I found a part on evidence talking about how McDonald’s is not being truthful to it’s customers. They lied about what goes into their Chicken McNuggets. They claimed that it was just chicken breast and thigh meat but it is actually chicken meat mixed with chicken skin and cooked in high-beef lard, which is absorbed into it. They also lied about being the first fast food chain to voluntarily give out the ingredients in their food. They didn’t do it voluntarily they were made to but not without a fight of course. So the question is why is McDonald’s trying to deceive their customers? I went to McDonald’s healthy eating policy on the website...

Local Literature Essay

The 1990s have been an era of growth in computer usage for campuses across the United States. A national survey of information technology use in higher education indicated an increasing integration of computing related activities into college courses (Campus Computing Project, 2000). This survey reported that three-fifths of undergraduate courses utilized electronic mail and two-fifths made use of World Wide Web (WWW) resources. Parallel to this trend is the growing number of colleges and universities instituting requirements for student computer ownership (â€Å"Growing number of colleges require†¦,† 2000). This article reported that many of the schools implementing the requirement did so to guarantee that all students had access to the same computing resources. Research by Brown (1999) indicated that at schools without a computer ownership requirement, only half the students are likely to own one. Comparing Computer Usage by Students in Education Programs to Technology Education Majors Aaron C. Clark and Eric N. Wiebe http://scholar.lib.vt.edu/ejournals/JTE/v13n1/clark.html Previous Editors: Mark Sanders 1989-1997; James LaPorte: 1997-2010 FOREIGN STUDIES January, February, March 2011 A STUDY ON COMPUTER USAGE AND ATTITUDES TOWARD COMPUTERS OF PROSPECTIVE PRESCHOOL TEACHER Sheikh Tariq MAHMOOD Makhdoom Ali Syed Ziarab Mahmoodi http://ijonte.org/FileUpload/ks63207/File/tumu.pdf The purpose of this study is to determine the status of computer usage and the attitudes toward computers of prospective preschool teacher and to investigate of several variables on their attitudes. For this purpose, â€Å"Computer Usage Information Form† and â€Å"Computer Attitude Scale† was applied to 126 prospective preschool teachers. This study is conducted with survey methods. The data is analyzed through standard deviation, mean value as well  as t-test and one way ANOVA for group comparison, besides to find which group causes the difference in the group comparison, a PostHoc Tukey HSD test is employed. At the end of the study it is determined that the prospective preschool teacher use computers more at home and internet cafes and their levels of using computer programme are intermediate or upper. It is also determined that there is a significant difference according to the variables of taking computer course, computer ownership, level of using computer program, frequency of computer usage, computer experience and class of the scores of attitudes toward computers. On the other hand, there is no significant difference according to the variables of gender. It is recommended that future studies should focus on investigating academicians’s level of usage of computer program and attitudes toward computer technologies.

Essay on Passion Essay

Well, the saying goes â€Å"Do what you love and love what you do†, but how many of us truly practice this in our everyday life, as much as we preach it? In every nook and corner, we have a student cursing his school and probably the examinations that come along with it or a teacher complaining about her incorrigible class or a software engineer taking out the frustration over his boss on his computer – many more such sights! We are the Homo sapien sapiens, the most dominant species on Earth (apparently). Why then do we not have dominance over our own happiness, over what we do and what we want to? (And by dominance, I mean controlling and not bossing over something.) What is it that holds us back from following our heart? Financial background. Preconceptions†¦ and the list is endless. But is that passion of yours not worth giving a shot? If no is your answer, then forget about it; it was not your true passion in the first place. Some say they are not really passionate about one particular field or thing. These ‘some’ can be categorized into two categories, namely the ‘doers’ and the ‘despisers’. The doers are the ones are who enjoy almost everything they do that they cannot put their finger on one as their passion. So, it is highly unlikely that you find a doer, disliking what they do, while the despisers are quite the opposite. They are those who have a complaint against most things around them that they do not see the point in being passionate about anything. The reasons behind such an attitude of theirs could be rooted to their family upbringing, huge disappointments despite a lot of hard work or merely the fact that they are sensitive-perfectionists who possess an utopian vision of the world and hence, hate it when even when the tiniest of things is out of place (by probably a few millimeters, if we were to measure it). At this point, I certainly agree with what the great Lincoln once quoted, â€Å"Most folks are as happy as they make up their minds to be†. The despisers seem to have a problem at every step, at every sight. They, sadly, fail to look at the brighter side of things. They should be able to come to terms with the fact that nobody and nothing is perfect. Since we are the cause of our own happiness, the onus is upon us as to whether we view the glass half empty or half full or (like the Gujarat Chief Minister) as half filled with water and the rest with air. Now, on re-analyzing the opening quote, I have come to realize what it could also mean†¦ In case, you are unable to do what you really love, then start loving what you are doing at present. In the process, you end up doing what you love. If you’re the engineer, then remind yourself that it is the job that you are more interested in than your boss’ scornful words and hope and pray against all odds that your boss is in a good mood today or that someday you can grow deaf to only his words (the mean ones, not the ones with instructions). If you’re the teacher, then you should jolly well know that not all students are alike and have an interest in the subject, and hence, must be cut some slack. And if you’re the student then, take yourself down a few years, back to when you were a little, kindergarten kid, and the starry-eyed expression that you bore whenever the teacher narrated a story. That story was completely new to you yet, you loved to know what happened next. Bring this child back into you the next time you are preparing for an exam. And for this reason, there is still a ray of hope, rather, many rays of hope for those despisers- hope that soon, they will start loving what they do and prove to the world at large, that we truly are the ‘dominant’ ones. And once you have found your passion (or if you are the passionate-one who’s reading this article) then there’s one piece of advice I could give you, something that I stumbled upon on the internet- When there is something you really want, fight for it; don’t give up no matter how hopeless it seems. And when you’ve lost hope, ask yourself in ten years from now†¦ you’re going to wish you had given it just one more shot because the best things in life, they don’t come free! So spread your wings, and fly to your heart!

Electronic Funds Transfer Essay

Living in an electronically controlled world today, it is not that hard to accept the fact that almost everything is primarily controlled by technology. Here comes the age when almost everything happens within a single click. Apparently, almost everything in the society happens within seconds. This has been primarily enhanced through the existence of online connections through the development of the internet. The developments of banking systems at the same time have also been pushed through. With the existence of the online trading procedures, the development of fund transfer processes also demanded several progresses in terms of creating the possibilities of handling the money the fastest way possible. To be able to meet the needs mentioned above, it could be observed that the need for express money transfers is heightened. With the many money exchanges happening around the globe regularly, the old system of money transfer that requires time and several complicated procedures of claiming the transferred funds already is being gradually eliminated in the human society. The need for a speed enhanced transfer of money could obviously not be met by the said type of fund transfers. On the other hand EFT’s or Electronic Fund Transfer gives the best possible way of sending money from all over the world towards the different regions of the world. More than that, the security of money transfer has also been heightened by this particular type of monetary transaction procedure. To be able to learn more about the said procedure of money transfer, it is necessary to know the basic information pertaining to its primary developments. How it all Began The developments of EFT’s have been primarily handled by banks who wanted to increase the services that they provide their clients with. It could be noted that through the increased concern of investors and economic enthusiasts in enhancing the processes of fund transfer around the globe gave the bankers an idea on what to actually apply in the procedures of developing the said system of money transfer from person to person and company to company transactions. At first, the development of this particular process assisted on credit transactions, the use of cards in monetary transactions and other basic procedures concerning monetary procedures of transfer. However, when the bankers found out the possibility of utilizing the benefits of online connections in this particular process, the development of the integration of online internet connections within the procedures of completing bank to bank monetary transactions has been pushed through. Now, through the internet alone, investors, businessmen and even just ordinary bank depositors could already transfer and receive funds through the internet. The said procedure of monetary fund transfer enhancement also involves several other types of other monetary transactions such as: †¢ Sale: where the cardholder pays for goods or service. †¢ Refund: where a merchant refunds an earlier payment made by a cardholder. †¢ Withdrawal: the cardholder withdraws funds from their account, e. g. from an ATM. The term Cash Advance may also be used, typically when the funds are advanced by a merchant rather than at an ATM. Deposit: where a cardholder deposits funds to their own account (typically at an ATM). †¢ Cashback: where a cardholder withdraws funds from their own account at the same time as making a purchase. †¢ Inter-account transfer: transferring funds between linked accounts belonging to the same cardholder †¢ Payment: transferring funds to a third party account †¢ Inquiry: a transaction without financial impact, for instance balance inquiry, available funds inquiry, linked accounts inquiry, or request for a statement of recent transactions on the account. Administrative: this covers a variety of non-financial transactions including PIN change. (Source: Wikipedia. http://en. wikipedia. org/wiki/Electronic_funds_transfer. ) These types of transaction involves client to company, company to bank, then bank to bank communication to be able to complete the transaction transfers. It has been found out through studies system of electronic fund transfer transactions receive a considerable number of people who are able to appreciate the benefits of the said monetary transaction procedures (Davies, 1989, 34). The said system of fund transfer involves numerous communicating procedures between several parties. This is to verify the identity of the senders as well as the identity of the receivers for the sake of security purposes. The Benefits of EFT Looking through the view point of the senders of the monetary funds that are to be transferred, it could not be denied that there are several benefits that outline the entire EFT procedures making it more practical for investors, business enthusiasts as well as local depositors to make use of. The said benefits include the following: (a) Speed Most fund transfers that are assisted through electronic devices such as online bank connections and other transferring agents, the transfer time processing takes at least tow to three days if the location is just within the country, whereas it takes four to five working days when the transactions are to be done internationally. Either way, the procedures of the transfer in the case of EFT is far much faster than that of other mailing based transfer procedures. (b) Security  Since no actual money is going to be transferred from party to party, there would be fewer cases of funds being lost. Everything is tracked through network systems, enough reason for senders to be rest assured that what they sent would be received by the people that they are sending the funds to as it is. (c) Minimal Fees Since the speed is heightened, this particularly means that the parties involved in the transactions are minimized as well. Hence, the fees that are charged are much lowered down in rates that are most likely more acceptable to the senders of the money. (d) Transaction Order Details are Intact  It has been much necessary for this particular type of money transfer to keep everything on track. This particularly means that the transaction details are kept for repeated updating of the people who are sending the money to help them keep good track of their funds basing from the amount of monetary funds that they send out. (e) Money Managing assistance The tracking details of the systems actually encourage the clients to have an effective way of managing their money. It is through this procedure that they are able to assist their clients in controlling their use of their money. With the benefits mentioned herein, it could be observed that the EFT procedures indeed increase the capabilities of the senders and the receivers of money to control their funds through continuous and accurate tracking procedures. It is through this that the clients are well served by the banks through the integration of bank systems, electronic transfer and online connections. This is particularly the main reason why most business enterprises today choose to pay their investors and their employees through EFT procedures. They intend to give their employees bank cards that would allow them to withdraw their payments through ATM automation. The investors on the other hand receive their shares of the company profit in the same manner. At times, they give their accounts to the business financial administrators and then the funds are simply transferred to their accounts in time of cut-offs. The Governing Laws According to Roland E. Brandel’s book entitled â€Å"The Law of Electronic Fund Transfer Systems† (2005, 15), â€Å"the impending large influence of technological innovations within the economic advancements of the human society is indeed making a great change in the way the people used to view banking systems†. It is through the development of the said systems that the people already view banks to be one of the most efficient performing sectors of the human society. However, because of several security measures, the government along with the basic regulations of the banks has passed several outlines of procedures that should be used to be able to access EFT systems in a much safer way. It could not be denied that it is also through the existence of EFT’s that some computer hackers are able to access the identity of other people and worse, are able to make machinations to be able to fraudulently steal form their accounts through online connections. It is for this particular reason that the security measures have been pushed to the limits. Everything is highly being tracked especially when it comes to fund transfer procedures. According to Tan Beng Chye Dennis: â€Å"The U. S. Government monitors EFT compliance through Regulation E of the Federal Reserve Board, which implements the Electronic Funds Transfer Act (EFTA). Regulation E governs financial transactions with electronic payment services, specifically with regard to disclosure of information, consumer liability, error resolution, record retention, and receipts at electronic terminals. † This is only among the ways by which the government protects the funds of the people who are using the said transfer system. The security of the money that they send through electronic procedures is one of the primary concerns of the banks and the online financial companies that process the service. With the close observation of the procedures of the EFT system, it could be noticed that the authorization of who should only be involved in the transfer as well as with the receiving of the funds are held in direct tracking, this is particularly to address the safety of the fund and the efficiency of the service. Conclusion The modern day business procedures are indeed engaging in the band wagon of becoming highly high-tech in completing the services that they ought to give their clients as well as their employees. Through the existence of EFT systems, the business transactions of many multinational business organizations experiences ease at present. Book keeping procedures have been reduced and paper works have been gradually minimized. It could be observed that through the integration of the new technology with the procedures of helping the business companies perform their most important roles of providing funds to the society their jobs became much easier to complete. Moreover, the enhanced security of fund transfer procedures through electronic application and the integration of the law within the system give much promise to a more efficient service provided by the banks in coordination with the online financial assisting companies. True, technology has not only increased the efficient capabilities of the bank systems in transferring funds, it also eased the procedures of business transactions and assured the clients in receiving their money in a secure procedure. It could be observed that the expectation for a more complicated and comprehensive procedure in fund transferring processes in the future is indeed reasonable. The never-ending changes that happen in the banking systems are certainly to be enhanced for better service to the clients that the banks and financial companies ought to lend some service to. Indeed, the researches that are done today regarding this particular matter certainly would bring much better results for the business industries.

Business 1 Coursework 1 on Enterprise

Business 1 Coursework 1 on Enterprise 1. Identify three reasons why Enterprise uses workforce planning. Workforce planning is the process of analysing an organization's likely future needs for people in terms of numbers, skills and locations. It is an essential process in Human Resource Management as it ensures that a firm has the right number of people in the right place, with the right skills at the right time. Workforce planning often has 5 steps. The first step is the ‘Environment Scan’ which involves managers look at why workforce planning is important, the strategic objectives, the internal and external environment.The second step is ‘Current Workforce Profile’ where managers look at their current profile, current skills and competencies of the workforce, and current strengths and development needs. The third step is the ‘Future Workforce View’ which is when managers look at what future products and services will be provided by the organiz ation, what the future environment will require, what the future workforce supply and demand is, what future skills and competencies are required etc.The fourth step is ‘Closing the Gaps’ is when the business has to see what the key areas of need/action are to move from where the organization is now to where it wants to be. It involves basically filling all the gaps that are needed to be filled in order to have a successful workforce plan. The final step is the ‘Conclusion/Evaluation’ where managers can check what the key outcomes of the workforce plan were, how they can evaluate the strategies in the workforce plan and what the next implementations are of the workforce plan. Enterprise is the largest car rental business in North America.In 2007, it had 728,000 rental cars in use, employing over 65,000 people with an annual turnover of over 4. 5 billion pounds. The car rental market is increasingly competitive and Enterprise continues to expand its range of services to meet customer needs and wants. Enterprise ensures it has the right people and skills to achieve its business aims and objectives. Therefore it is majorly important for Enterprise to hire, train, develop, and promote its staff. The organization uses workforce planning so it can see what its future staffing needs are.Three reasons why Enterprise may use workforce planning are: the business may grow into new markets such as moving into truck rental, it may use new technology which requires new skills e. g. global positioning equipment, or staff may retire or be promoted, leaving gaps which need to be filled. Enterprise is constantly aiming to grow larger and along with looking at its present situation, it needs to plan what the future workforce needs will be. The impact of good workforce planning would be eliminating surprises, no delays, identifying problems early, preventing problems, lower turnover rates and taking advantages of opportunities.If Enterprise didn’t use workforce planning, it would face the opposite of what it actually faces when it plans its workforce efficiently. Workforce planning is very essential and should be implemented by every HR department in an organization. â€Å"Being prepared is better than being surprised. † 2. In a competitive market, what does Enterprise do differently to attract high quality candidates? A competitive market is a market with a large number of buyers and sellers, such that no single buyer or seller is able to influence the price or control any other aspect of the market.Most individuals search for a company that they feel they can be happy to work for. Businesses recruit applicants for various reasons, for example, if it’s a new business, if the business is expanding or if an employee has been dismissed or has resigned thus leaving a vacant post which needs to be filled. Applicants vary. This means that individuals applying for a job will have different personal goals, different t ypes of skills ;amp; qualifications, different personalities, different family backgrounds, different education, different strengths ;amp; weaknesses and so on.There also will be differences between applicants applying for the same job as every human is different, of course. Businesses have to advertise a job and potential applicants will apply for the job with a hope to get selected and fill the vacant post. Since every individual is different, this will mean that some applicants applying for a job will be much better at that particular job than other applicants. Now, every business will want to select the most suitable applicant for a job. The business will select the applicant that they feel will prove to be most profitable.This suggests the obvious reason as to why there is intensive competition between businesses in the same market when it comes to attracting high quality applicants. An applicant who possesses a high level of competencies, experience and other various qualities will prove to be beneficial to one company whilst a threat to a rival. So, businesses try and carry out unique methods of attracting the most suitable candidate for an available job. In order to attract high quality candidates, Enterprise is raising the company profile within UK universities using Campus Brand Managers.These are students or interns who work for Enterprise and act as liaisons for potential applicants. Other activities to attract university applicants include: presentations on the company, relationships with clubs and organizations, attending Careers Fairs, ‘drop-in’ sessions, skills sessions, and mentoring programmes. Students can also visit Enterprise and spend time learning about how it does business and what opportunities it offers. Enterprise offers a good salary and training as part of its benefits. However, the real attraction is the chance of a career rather than just a job.Most employees start out as Management Trainees with the potential to pro gress to Vice President. Applicants would be high attracted upon hearing that ‘most’ employees in Enterprise progress to Vice President. Employees also have opportunities to specialize in specific areas such as finance, human resource management, vehicle acquisition, risk management and many others. This allows individuals to develop their career path as they progress within the company. Also, Enterprise makes every effort to ensure that its workforce is representative to the cultural and ethnic diversity in the wider population.It believes in cultural awareness. This is a positive sign for applicants as nobody wants to face racism and discrimination, and instead look forward to working in a friendly environment where individuals are noticed according to their performance at work, rather than their appearance, age, sex and race. Enterprise has an online recruitment process. This strategy improves the speed and efficiency of the application for both the company and the a pplicant, the website provides lists of jobs available and also provides information about the company culture and values.This allows applicants to get a good idea of whether Enterprise would suit them. An ‘internship’ scheme is available for university students. It gives students an opportunity to work with Enterprise. Students gain valuable experience. They even begin on-the-job training at a branch office and take on the same responsibilities as management trainees and learn about sales, marketing, customer service, business management and administration support. The Enterprise Graduate Management Trainee programme offers graduates a fast-track career path with opportunities for self development and quick progression.In a short time, the graduates can move up to a Management Assistant and then on to Assistant Manager. This form of quick progression is a motivator for many people as everybody wants to work in a place where they can feel valued and where they can reall y exploit their potential to reach the highest rank possible in their career. The opportunity for a successful career also gives employees the incentive to stay in Enterprise in the longer term. Enterprise advertises its vacancies and opportunities across a wide range of media such as newspapers, magazines and online.Advertising a job is very essential for any business as it informs the public and methods such as advertising in newspapers and online can help give this information to a much larger number of people which then means that there will be an opportunity for more and higher quality candidates! To target graduate recruits, Enterprise has developed a website – ‘Come Alive’ which shows potential employees the benefits of career opportunities with Enterprise and provides a medium through which students can also submit their applications.Applicants also like to see current employees’ comments about a company, so the website presents profiles of Enterpr ise employees with their career stories. Upon seeing rapid successful career stories, individuals with potential will feel that Enterprise is the right place for them to develop their career. However, with intense competition for attracting candidates, it should be taken into consideration that there are other large businesses that have adopted a range of innovate ideas.For example, Tesco supermarket advertises on the television and also has a talent plan for internal recruits. Therefore, Enterprise should be aware of the fact that there are other rivals with different methods of attracting individuals. However, Enterprise engages in multiple various methods of attracting suitable candidates which makes it hold a strong position in the competitive market of attracting applicants. 3. What competencies does Enterprise look for when recruiting in order to maintain its high levels of customer service?Competencies are the level of knowledge and skill required to enable a person to achiev e a standard in a job or task. Every job requires a certain level of competencies depending on the position of that post. It is significant that an employee meets with the competencies required by a business as this will allow him/her to benefit the company with his/her knowledge, skills, creativity, ideas and hard work. A business often needs to recruit candidates internally and externally. Internal recruitment is when there is a job vacancy from within the company i. . its internal, while external recruitment is when there is a job vacancy which requires external candidates applying for a post. Enterprise is a business that is seeking rapid growth and expansion; therefore it needs to recruit more external high quality candidates that have the right competencies to work for the business as well as new ideas which can prove positive for the company. Enterprise seeks competencies in its recruits both for an immediate job role and also for development over the longer term to support t he business growth.Human Resource managers in the company use job description and job specification to match job roles with competencies. A job description summarises a job role within an organization and lists the main tasks. A personal specification highlights the characteristics a candidate needs for a post, as well as the desirable qualities the company is looking for. Enterprise combines these two standard documents together by using a skills and competencies framework.Skills/abilities required by Enterprise| Competencies/behaviours needed| Customer service focus| Sees issues/needs from a customer perspective| Persuasiveness| Adapts to suit the audience| Flexibility| Deals with challenges, demonstrates resilience, able to prioritise| Results driven| Creative about getting things done, thrives under pressure, organizes work| Leadership ability| Works cooperatively, takes ownership, seeks leadership| Communication| Plans important conversations, confident and articulate| Table 1. above portrays the skills and competencies that recruits are required to possess. Table 1. 0 shows the competencies which Enterprise looks for when recruiting in order to maintain its high levels of customer service. Enterprise aims at recruiting employees with the above competencies as these make up an efficient worker who can majorly contribute to the business. As the company’s concentration is on expanding its workforce capacity, it will obviously have to set particular competencies which employees will be equired to meet as this will enable Enterprise to grow larger as a whole. The benefits of competencies being met for Enterprise would be: providing customers with the exact service that they need, deals with all types of customers including complaints, coping with changing circumstances, delivering to high standards, growing the leaders and managers of the future, and supporting ;amp; maintaining the professional Enterprise reputation. What would happen if Enterprise di dn’t focus on setting essential competencies when recruiting candidates?Several problems could arise such as lack of communication, demotivation ;amp; alienation, lack of control, poor customer service, bad leadership and management, higher staff turnover, lower revenue etc. This would cause serious repercussions and damage to the business’s brand name. Since Enterprise is a service-orientated business and operates in a highly competitive marketplace, it must deliver high levels of customer service to keep customers satisfied.When the company’s focus is to grow, it needs to make sure that it has customer loyalty; it needs to make sure it has a high market share when entering new markets, and it also needs to try and ‘steal’ customers of other rivals. Therefore, Enterprise’s employees need to have the competencies which it requires as this also helps the business to achieve its aims and objectives. 4. How does Enterprise's strategy of providin g a career path benefit the company? Most people apply for jobs with a hope that the firm will be most suitable for them and that they can progress in the longer term.Enterprise's specialty is that it aims at providing employees with a career rather than just a job. Therefore, it's strategy is to provide a career path for employees. A career path is a flexible line of progression through which an employee moves during their employment with an organization. Such strategy gives employees a sense of direction as well the opportunity to obtain their personal aims and objectives. It gives them an incentive to strive for promotion and success so that they can exploit their full potential and reach self actualization.In Enterprise, most employees start out as Management Trainees with the potential to progress to Vice President/General Manager. Employees also have opportunities to specialize in specific areas such as finance, human resource management, vehicle acquisition, risk management a nd many others. Enterprise's strategy of providing a career path is highly beneficial to the company, as employees that are highly motivated and strongly determined to develop their career path, will deliver high levels of customer service. This will lead to high levels of customer satisfaction which is a key driver of growth for Enterprise.If the company didn’t pay much heed to the needs and wants of its employees, it would start facing problems as staff would feel demotivated and alienated. Enterprise’s well established name as well as its constant aim to grow larger relies heavily on employees delivering highest possible levels of customer service. Employees who feel they are not valued by the business and don’t have the desire to work hard in order to progress along their career, are obviously not going to deliver the high quality service that customers expect from a well reputed business. Unhappy customers would not be very likely to return to the business. Therefore, such an action would only harm the business’s reputation. However, it is not just a career path that determines the motivation of employees but this factor does hold a strong position it terms of motivating them. So, why does providing a career path benefit the company? Because it gives individuals confidence, determination, and an incentive from within, to work hard and progress in their career. Thus resulting in high levels of customer service which will simultaneously satisfy customer needs and wants, which will in turn give the business a good reputation and opportunity for more growth.Word Count: 1,873 words. Bibliography: 1: Refer to the Internet link http://businesscasestudies. co. uk/tesco/recruitment-and-selection/workforce-planning. html It provides the definition of workforce planning. 2: Refer to page 53 in the ‘Recruitment and selection’ at Enterprise Rent-A-Car case study. Workforce definition used from Glossary. 3 Refer to the Internet l ink http://workforceplanningtools. com. au/tools/workforce-planning/5-steps/ which shows the 5 steps of workforce planning. 4 Refer to page 53 in the ‘Recruitment and selection’ case study. Information on Enterprise used from Introduction section. Refer to the Introduction section on page 53 in the case study. Business aims and objectives. 6 Refer to ‘The role of Human Resource Management’ section on page 53 in the case study. It highlights the 3 reasons why Enterprise may use workforce planning. 7 Refer to the Internet link http://www. workforce. com/article/20021024/NEWS01/310249995/why-you-need-workforce-planning which provides information on the impacts of good workforce planning. 8Refer to the link http://www. workforce. com/article/20021024/NEWS01/310249995/why-you-need-workforce-planning on the Internet. A wise quote was adopted from there. Refer to http://www. google. co. uk/webhp? hl=en;amp;tab=iw#hl=en;amp;output=search;amp;sclient=psy-ab;amp;q=wh at%20is%20a%20competitive%20market;amp;oq=;amp;gs_l=;amp;pbx=1;amp;bav=on. 2,or. r_gc. r_pw. r_qf. ;amp;fp=9cc6ce1e3edfb4fe;amp;bpcl=35466521;amp;biw=1366;amp;bih=593;amp;pf=p;amp;pdl=300 on the Internet. It highlights the definition of a competitive market. 10 Refer to the ‘Attracting Applicants’ section on page 54 in the case study. Information on Campus Brand Managers is given. 11 Refer to the ‘Attracting Applicants’ section on page 54 in the case study. Information on liaisons is given. 2 Refer to the ‘Attracting Applicants’ section on page 54 in the case study. Information provided on the activities that Enterprise practices to attract interested applicants. 13 Refer to the ‘Attracting Applicants’ section on page 54 in the case study. It states that Enterprise offers a career rather than just a job. 14 Refer to the ‘Attracting Applicants’ section on page 54 in the case study. It says that trainees have an opportun ity to progress to Vice President. 15 Refer to the ‘Attracting Applicants’ section on page 54 in the case study. It shows the area which Enterprise specializes in. 6 Refer to the ‘Attracting Applicants’ section on page 54 in the case study. It claims that individuals can develop their career path as they progress within the company. 17 Refer to the ‘Recruitment’ section on page 54 in the case study. It mentions that Enterprise has an internship scheme for new recruits. 18 Refer to the ‘Recruitment’ section on page 55 in the case study. It shows how Enterprises advertises its vacancies. 19 Refer to the ‘Recruitment’ section on page 55 in the case study. It mentions that Enterprise has a website – ‘Come alive’ which is to target graduate recruits. 20 Refer to the ‘Recruitment’ section